Passenger Services

Volunteer Administrator

This volunteering role is in our Passenger Services Department

Role Description

 Volunteer Administrator 

Are you looking to develop and discover new skills, explore a new field, get more life experience?
If so, volunteering your time to CT Passenger will not only look great on your CV, but will increase your:

  • Administration skills
  • Customer service skills
  • Retail experience
  • Personal and professional development

You’ll also gain satisfaction and increase your confidence by: 
  • Supporting your community
  • Meeting new people and making new friends

Position within the Company

JOB TITLE:                              Volunteer admin assistant

AREA                                      Bilston, Birmingham, Coventry, Newcastle, Oldham & Tipton
                                            Please state required location

RESPONSIBLE TO:                  Operations Manager

HOURS WORKED:                  TBC

DISCLOSURE REQUIRED:       DBS Disclosure not required

TO APPLY CALL OR EMAIL: or 01484 977226


To provide an efficient, effective and supportive service of administration to the volunteer car scheme initiative in order to promote and secure volunteers and service users for the scheme. This will include liaising with external partners,  internal staff and the public and dealing with queries over the telephone. To provide effective administration support in all systems where required in the office environment in the interests of accurate and complete record-keeping.

  1. Administration
    1. To undertake administrative duties in relation to customer service, record keeping, and administrative support, maintaining tidy and accurate files, systems and records
    1. To undertake more general administrative duties, including telephone answering other than booking lines,  looking after visitors, incoming and outgoing post and emails, purchase and sales invoices, receipts, reports, and management information.
    1. To undertake internal booking system, and all it’s administrative duties, to ensure effective operation of demand responsive services


Company overview
Community Transport (CT) comprises of the charitable company ‘Community Transport’, and its trading subsidiary ‘Community Minibuses Limited’. We have four brands: CT Furniture, CT Home, CT Passenger Services and CT Training and we help the community by providing accessible transport, low-cost furniture and professional training.
Our Mission Statement
To bring people and opportunities together to help transform lives and build better communities.
Our Values
Our core values

Vacancy Documents

There are no documents available


  • Posted: 11/01/2019 15:32
  • Closing Date: 01/01/2021
  • Location: All
  • Job Title: Volunteer Administrator
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