Furniture Services

Online Sales and Customer Service Assistant Volunteer

This volunteering role is in our Furniture Services Department

Role Description

Online Sales and Customer Service Assistant Volunteer

Are you looking to develop and discover new skills, explore a new field, get more life experience?
If so, volunteering your time to CT Furniture will not only look great on your CV, but will increase your:

  • Sales, social media and customer service skills
  • Sales and customer service experience in a retail environment
  • Personal and professional development

You’ll also gain satisfaction and increase your confidence by: 
  • Supporting your community
  • Meeting new people and making new friends


JOB TITLE:                                        Sales and Customer Service Assistant Volunteer

RESPONSIBLE TO:                          TBC
LOCATION:                                       Birmingham, Newcastle or Sandwell Wolverhampton.

HOURS WORKED:                           Variable

TYPE OF APPOINTMENT:               Voluntary


To provide an efficient, effective and supportive service of promotions for CT Furniture store managers; using Facebook, Gumtree and additional promotional platforms as required.

  1. Uploading sales items to multiple online platforms to increase sales of furniture items.
  2. Responding to all customer enquiries via online platforms.
  3. Answering the phones and dealing with customer queries.
  4. Using the computer to update social media sites as required.
  5. General office duties.
  6. Distribute marketing materials.

Company overview
Community Transport (CT) comprises of the charitable company ‘Community Transport’, and its trading subsidiary ‘Community Minibuses Limited’. We have four brands: CT Furniture, CT Home, CT Passenger Services and CT Training and we help the community by providing accessible transport, low-cost furniture and professional training.
Our Mission Statement
To bring people and opportunities together to help transform lives and build better communities.
Our Values
Our core values are Excellence, Engagement, Ethical, Equality and Enterprise and each CT Furniture employee and volunteer strives to represent these values in all we do.

To apply call 0121 773-2858 or email


Vacancy Documents

There are no documents available


  • Posted: 07/06/2019 11:51
  • Closing Date: 31/07/2019
  • Location: Birmingham
  • Job Title: Online Sales and Customer Service Assistant Volunteer
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